Payment Policy
Last updated March 24, 2026
1. INTRODUCTION
This Payment Policy (the “Policy") applies to payment transactions and refunds as it's an integral part of our Terms and Conditions (“Terms”). We tried to make this document easy to understand, however, if you have any questions, email us at [email protected]
In case of a conflict between Terms and this Policy, the Policy shall prevail.
2. PAYMENT METHOD
We use third party payment services to bill you. These payment services enable your transfer and receipt of funds as payment for our Services.
Payments for subscriptions on the Site are charged in US dollars unless you see another currency sign on the payment page. Banks typically charge a commission on currency exchange, if you pay in your local currency.
3. REFUND RULES
Your satisfaction is important to us. While our services operate on an auto-renewing subscription basis, we maintain a flexible approach to refunds.
If you experience an issue, are unhappy with the results, or were unexpectedly charged for a new billing cycle, please reach out to [email protected]. We evaluate refund requests on a case-by-case basis and may issue a full or partial refund to ensure a positive experience with our platform. Please note that we reserve the right to decline requests in cases of suspected fraud or clear abuse of our terms.
4. DISPUTED PAYMENTS (CHARGEBACKS)
If you believe that you have been charged in error, you agree to contact our support team before initiating a dispute with your bank or card issuer so that we may attempt to resolve the issue.
Initiating a chargeback without first contacting support may result in suspension or termination of your account.
If a chargeback is initiated for a valid payment, we reserve the right to suspend or terminate the associated account.
5. CONTACTS
For additional information, please contact us:
Getsolved.ai is owned and operated by Lestas LLC address: 8 The Green, STE A, Dover, DE 19901