Frequently Asked Questions
Have a question about GetSolved? Find quick answers to the most asked questions below.
Getting Started
-
A writing platform where you can find all the tools you need in one place: AI detection, grammar checking, paraphrasing, fact-checking, and summarizing.
-
Yes, a quick signup gives you access to all GetSolved tools.
-
Yes, you can try a limited version of some tools, like the AI Detector, for free and without signing up to preview your AI score. However, to unlock advanced features like the AI Humanizer or run complete, unlimited scans, you will need to choose a paid option. We offer three flexible plans: a 7-day full-access trial for $2.00 (which automatically renews as a Monthly Plan at $39.99/month unless cancelled before the trial ends), an Unlimited Monthly Plan at $19.99/month, or an Unlimited Annual Plan at $95.88/year (billed annually at the equivalent of $7.99/month)
Account, Pricing & Billing
-
Go to your profile settings and choose account deletion. Or email [email protected] with “Delete” in the subject line, and our team will handle your request.
-
Billing starts once your trial ends or immediately upon subscribing, depending on the plan you choose.
-
Refund terms are outlined in our Payment Policy — check there for the specific window and conditions.
-
Yes, anytime from your account settings.
Using Getsolved
-
It analyzes sentence structure and phrasing patterns to identify signals typical of ChatGPT, Claude, Gemini, and other AI models, then gives you a score and an explanation with a sentence-level breakdown.
-
It rewrites your text in a style or tone you choose, while keeping the original meaning intact.
-
Yes, full-document review is supported, as is pasted text.
-
Yes. You can choose a short summary version or a longer one based on your preferences and writing goals.
Files & Formats
-
GetSolved supports all types of files, including: doc, docx, txt, pdf, odt, rtf, htm, html, ppt, pptx, md, .epub.
-
GetSolved supports files up to 32 MB.
Privacy & Security
-
Your content isn't kept as a permanent archive. It's logged briefly for fraud prevention and word-balance tracking, then deleted once there's no legitimate business reason to retain it.
-
No. Uploaded content is never used to train publicly available AI models or shared with third parties.
-
Yes, our data practices align with GDPR requirements for handling and deleting personal information.
Accuracy & Limitations
-
Yes — like any AI-based tool, results aren't guaranteed to be perfectly accurate.
-
Highly formulaic or repetitive writing can resemble AI-generated patterns even when it's written entirely by a person.
-
Detection and humanization models are refined through regular updates as AI writing patterns evolve.
Copyright & Business Use
-
You do. GetSolved never claims ownership over anything you upload to the platform.
-
Yes! Teams across content, marketing, HR, and publishing use GetSolved for editorial review and writing support.
-
Yes! Once you've reviewed it, the rewritten output is yours to use after your own review and approval.
Support
-
Email [email protected] or use the contact form on our site.
-
GetSolved aims to reply within 48 hours.
-
There's no API available at this time. GetSolved is a browser-based platform, so every tool runs directly online with no installation or setup required.